Terms and Conditions

All information on this website is distributed with the understanding that the authors, publishers and distributors are not rendering legal, accounting or other professional advice or opinions on specific facts or matters and accordingly assume no liability whatsoever in connection with its use.

In no event shall Feldon Valley (UK) Ltd or Feldon Valley CIC be liable for any direct, indirect, special, incidental or consequential damages arising out of the use of the information herein.

Unless otherwise noted, text and images in this website are the exclusive property of Feldon Valley (UK) Ltd or Feldon Valley CIC and may not be copied or distributed, in whole or in part, without our express written consent.

Permission is granted to print copies of pages of this website, and to link to this website from other websites.

We are not responsible for the content of any other websites linked to or from this website. A link on this website does not imply any kind of endorsement or recommendation from Feldon Valley (UK) Ltd or Feldon Valley CIC.

By using this website, you are consenting to accept these terms and conditions.

Amendments to these terms

We may, from time to time, amend them. In this case, we will post the new terms here.

Gift Vouchers

These are the terms and conditions which govern your use of the web site which you will require to access to purchase a Feldon Valley (UK) Ltd or Feldon Valley CIC online gift voucher. By purchasing vouchers on this website, you agree to be bound by the terms and conditions highlighted under this document and also the terms and conditions associated with the individual voucher purchased. We reserve the right to alter our terms and conditions without any notice, and advise that it is your responsibility to regularly review these terms and conditions before each purchase to ensure that you are kept up-to-date with any changes to them.

1. Purchase

  • A valid debit or credit card is required to complete an online voucher purchase. Payment is taken by the company and will appear on your bank statement as either Feldon Valley (UK) Ltd or Feldon Valley CIC’.
  • Credit Card details are entered over a secure webpage.
  • Payment is made using 3D Secure protocol which is designed as an additional security layer for online credit and debit card payments.
  • A contract of sale does not exist between you and the Company, until such time as the payment has cleared and a confirmation of purchase has been issued, irrespective of whether or not this was received.
  • Details entered on the voucher, including but not limited to email addresses, postal addresses or contact details are the sole responsibility of the purchaser. The Company cannot be held responsible for any errors relating to the incorrect input of data. Confirmation should be checked as soon as it is received to ensure that the details are correct.
  • You verify that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the Gift Voucher ordered.
  • To purchase any vouchers or experiences that include alcoholic beverages, you must be 18 years in age or older.
  • A minimum age of redemption might apply for some vouchers or experiences.
  • All vouchers are valid for 12 months from purchase date.

2. Issuing & Delivery of Vouchers

  • Electronic Vouchers are delivered as a PDF attachment, to the email address selected.
  • Vouchers can also be collected in person, by prior arrangement.

3. Returns & Refunds

  • All vouchers are non-refundable and non-transferable, unless otherwise agreed by us.
  • Lost or stolen vouchers will not be refunded nor be replaced.
  • We reserve the right not to accept vouchers which may be damaged or defaced.
  • Our terms and conditions, or the terms and conditions of the specific vouchers do not affect your statutory rights.


In order to avoid any misunderstandings regarding reservations, the following are our terms and conditions of trading. All reservations are accepted on the basis of these terms and conditions.

Making a Reservation

All reservations made at Feldon Valley (UK) Ltd or Feldon Valley CIC are held on an option basis until the hotel receives confirmation.


In order to confirm a reservation, a debit or credit card is required as a guarantee.


Feldon Valley (UK) Ltd or Feldon Valley CIC reserves the right to require payment of a deposit to a predetermined amount, as specified at the time of reservation to secure all bookings. In the event that a cancellation fee needs to be implemented, the deposit becomes non-refundable and will be set against the cancellation fee. The balance will be charged to the credit card used to guarantee the booking.


On arrival you will be asked to leave a pre-authorisation on a valid credit card as security and the cost of accommodation taken. Pre-authorisations cannot be done using a debit card. If you wish to use a debit card full payment will be required at time of check-in. Any extras will be settled upon check out”


Cheques and traveller’s cheques are not accepted as payment.

Contactless payment only

A debit card or credit card will be requested upon check in for any extras any damages. Payment will only be accepted via card or contactless option. Case is not accepted at the property.


All non UK travellers must present a passport on arrival to Reception

Bedroom Cancellation Policy

a. Fully flexible with free cancellation up to 23:59GMT, 7 days before arrival. After this the first night’s stay will be charged. Credit/debit card will need to be provided upon check-in as full payment for the accommodation will be taken then.

b. Cancellation Policy – Advance Purchase
Pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.

c. Cancellation Policy – Booking Provider
Please see the cancellation policy with your booking provider for full terms & conditions. Cancellations must be placed through your booking provider.

d. Dissatisfaction Clause
Our rooms and facilities are sold as pictured and described on our website and we take no accountability for people’s personal preferences. No liability will be accepted, and no discounts or refunds issued should we fall short of personal expectation. Should a customer request to move room, we will do so, when possible, but do not guarantee this and charges may apply should the new room be more expensive.


We kindly ask that all guests respect the bedrooms, bathrooms, communal areas and facilities. In the event that there is any damage to the room(s) during your stay or if any items are missing from your room(s) upon your departure, we reserver the right to charge the card you have used to secure your booking a reasonable fee in respect of such damage and/or missing items.


We are generally closed during the Christmas period, but should you have a large booking to discuss for that period please contact the management team.


All rates quoted are inclusive of 20% VAT

Group & Multiple-night Bookings

N.B room nights are: number of rooms x number of nights (e.g. 6 rooms x 3 nights = 18 room nights).

a. 10 – 20 room nights in total
Fully flexible with free cancellation up to 23:59GMT, 14 days before arrival. After this the full stay will be charged. No deposit needed initially, simply provide a credit/debit card to secure your reservation with the full payment taken 14 days before arrival.

b. 10+ rooms per night or 20+ room nights in total.
Payment for the full stay is required at the time of booking to secure your reservation or contracted under our Group Terms & Conditions. Payment is non-refundable and non-transferable. With this in mind, it may be advisable to take out holiday insurance.

Sole use of the Hotel:

A deposit of £3000 is required to be able to confirm the sole use of the hotel and the remaining balance must be paid no later than one month prior to the date of arrival. If this date is missed the booking may be cancelled and the money paid will not be refunded. No changes or cancellations permitted within one month of arrival – you will be liable for the full cost of the first nights’ accommodation.


Children must be supervised at all times by a parent or guardian whilst on the property of Feldon Valley. The company. Adults must adhere to all legal requirements in terms of child supervision and Feldon Valley takes no responsibility for any injury, accident or death caused by unsupervised activity or behaviour. Any children visiting hotel guests remain the responsibility of the adults checked into Feldon Valley.

Dog Policy

The Feldon Valley (UK) Ltd or Feldon Valley CIC recognises that pets are considered part of our guests’ family. The hotel is designated as pet friendly and welcomes dogs. Dogs must be kept on a lead at all times when in the hotel or in the hotel grounds. Please ensure that you respect other hotel guests and “pick up” after your dog and please dispose of this in the car park bins.

There is a dog charge of £15 per dog, per night and this will be added to the final bill. Depending on availability, we will provide a dog bed, water bowl and a dog treat on arrival in the bedroom.

Dogs are permitted, with their owners, into the bar area of the The Kitchen at Feldon Valley where a snack menu is on offer. Unfortunately, dogs are not permitted in the Restaurant itself. Dogs are allowed to be left unattended in the bedroom but please make Reception aware when doing so and any damage caused will be charged to the room – this includes scratching the back of the door.

Golf Course

Feldon Valley has a Golf Course on site and any walking on the property must follow the route of the Public footpath. The Golf Course is a potentially dangerous place and there is a risk of being hit by a golf ball if care and attention are not given – Feldon Valley (UK) Ltd and Feldon Valley CIC do not take any responsibility for any injury, accident or death on the golf course.

Hotel guests must not walk on the golf course unless on a public footpath and you must always take suitable precaution.

Greens should never be walked on.

Feldon Valley Terms & Conditions – Golf

Golf Course

Feldon Valley has a Golf Course on site and any walking on the property must follow the route of the Public footpath. The Golf Course is a potentially dangerous place and there is a risk of being hit by a golf ball if care and attention are not given – Feldon Valley (UK) Ltd and Feldon Valley CIC do not take any responsibility for any injury, accident or death on the golf course.

Hotel guests must not walk on the golf course unless on a public footpath and you must always take suitable precaution.

Greens should never be walked on by people not playing that hole.

Golf at Feldon Valley


To book a tee time on-line you will have to enter your credit or debit card details using our secure on-line payment process. When you turn up arrive for your round of golf, you should report to the Pro Shop before beginning your round and produce your proof of payment for the number of players booked. If the Pro Shop is closed, please go upstairs to the bar in the Clubhouse where you will need to show your proof of payment and collect your scorecard(s).

Cancellation Policy

You may cancel your booking by contacting the Club Feldon Valley by email and advising the details together with your unique reference number. If you cancel your booking more than 2 days before your date of play, there will be no charge made to your credit/debit card.

To obtain a refund, please email [email protected]. If you cancel your booking less than 2 days in advance, we reserve the right to make a charge of 50% of the green fee to your credit/debit card.

Failure to Cancel Your Booking

If you fail to cancel your booking we reserve the right to charge 100% of the green fee to your credit/debit card. Failure to do so will mean any future bookings will be stopped.

Course Closed

If you are unable to play your round of golf due to the course being closed (e.g. bad weather), no charge will be made to your credit-card/debit-card

Booking Transferable

The booking is completely transferable. Therefore, and should you be unable to make your tee time, you can offer the tee time to someone else such as a family member or friend. All golfers must make themselves aware of the club’s code of conduct before play, details of which are below and also posted in the clubhouse.


This facility is only available to golfers who have a handicap of 54 or less. If you don’t have a handicap, you must be able to play to an equivalent standard.

Dress Code

Normal EGU dress code applies. The following are therefore not permitted: denims, non-tailored shorts or football/rugby top.


Spikes may be worn but not in restaurant and bar.

Car Park

All cars are parked at the owner’s risk and Feldon Valley (UK) Ltd and Feldon Valley CIC take no responsibility for any loss or damage.


Buggies should only be taken once arrangements have been made with the Golf Shop and payment made. You must be 17 years or over to hire a buggy.

Visitors must fill our the Gold Buggy Hire Agreement Form in the Golf Shop prior to their round. The hirer will be personally responsible for any and all costs or claims arising from damage to the buggy or other people’s belongings, including cars in the car park, and injury to third party, and injury to other passengers on the buggy.

The Hirer must not be disqualified from driving.

Feldon Valley will not accept responsibility or liability for any injury or damage sustained or caused by the drive during the period of hire.

Members of Feldon Valley must adhere to the rules above however they are not required to fill out the hire agreement form, as they agree to the above in the terms and conditions of been a member of Feldon Valley.

All buggies must be returned in a good condition and any damage reported immediately. Feldon Valley reserve the right to charge any costs for repair to the person responsible.

Loss or Damage to Possessions

Feldon Valley take no responsibility for any private possessions lost or damaged during your time at Feldon Valley. We urge you to ensure you take everything with you before you leave the changing rooms and lock your car prior to playing.


Feldon Valley provides showers and changing facilities for all members and guests and we commit to delivering a safe environment that is cleaned on a regular basis. Should you have any allergies we strongly advise you to inform a member of staff and take no responsibility for any reaction to soap, shampoo, conditioner or creams provided. We urge all guests and members to take great care on wet surfaces.


It is the responsibility of every golfer playing at Feldon Valley to have sufficient personal insurance to cover any loss, claim or injury.

Your personal information

We will collect your personal information for our marketing purposes and hopefully, you will accept the information we provide. We will not share, sell or distribute your personal data with unrelated third parties. Should you wish to unsubscribe you may do so at any time by just sending an email to [email protected]. Our Privacy Policy is available on our website at www.feldonvalley.co.uk.

Golf Club Membership Terms & Conditions

1. General

  1. The aim of these Terms & Conditions is to provide clarity regarding Membership to Feldon Valley Golf Club and to help our valued members underastand benefit, obligations and restrictions during their time with us.
  2. These Terms & Conditions are updated from time to time and are displayed on our website at all times. Any changes to these T&Cs will be communicated to all members at that time.

2. Definitions

  1. You, the Member – all the people named over the page.
  2. The Company/Club – Feldon Valley (UK) Ltd, Feldon Valley Golf Club.
  3. Your Renewal comprises of a renewal form and invoice including these Terms and Conditions of membership.

3. Applications & Joining Process

  1. Membership application Forms (including payment terms) must be properly completed. No application will be accepted until clearance of funds and/ or the appropriate Direct Debit form is completed. Acceptance to membership shall be the sole discretion of Feldon Valley(UK)Ltd.

4. Membership Period

  1. The Feldon Valley membership year runs from the 1st May to 30th April. Anyone taking out a membership of Feldon Valleyis agreeing to pay for their membership up to the end of that membership year. Failure to pay will prevent access to the Golf Course and may result in legal action to recover unpaid membership fees including any legal costs incurred by Feldon Valley(UK)Ltd.

5. Fees – Membership & Green Fees

  1. Membership subscription fees will be published on our website www.feldonvalley.co.uk
  2. Annual subscription renewals will be invoiced 30 days prior to the end of the membership year. Failure to pay by the due date will result in the termination of your membership of Feldon Valley Golf Club.
  3. Should someone join between May 1st and June 30th the full annual subs will be due despite the shorter period of Membership.
  4. From July 1st a pro rata charge will be applied for the membership with the member paying from the date of joining until the end of the Membership Year.
  5. Membership subscriptions can be paid either by credit/debit card, BACS or monthly by direct debit. Direct Debit payments will incur a one offadministration service charge. Members wishing to pay by D/D will be required to pay the first month’s membership upfront, along with the union fee and any service charge. D/D’s will cease at the end of the membership year and will need to be re-instated at the beginning of the following membership year.
  6. Every member of Feldon Valley will be liable for the Bucks Berks and Oxon Golf Association annual fee. These fees will be displayed on the club website. Feldon Valley acts as collector of this fee and passes it on to the BB&O.
  7. As a member of Feldon Vallery Gold Club every member play the English Golf union fee which provide you with £10m worth of personal liability insurance. Should you be involved in any incident the could lead to claim you should refer directly to the terms of the insurance for details. Visit their website for more information: https://www.englanggold.org/member-personal-liability-insurance

6. Missed Payments & Arrears

  1. If a member defaults on a Direct Debit payment, an administration charge will be applied for each month that a D/D fails to be paid to Feldon Valley(UK)Ltd.
  2. Feldon Valley(UK)Ltd reserves the right to use a debt collection agency to collect outstanding balances owed to them.
  3. Debt outstanding for over 30 days may be referred to a debt collection agency. A charge will be applied to the outstanding balance to cover the debt collection charges.

7. Termination of Membership

  1. Membership to Feldon Valley Golf Club will automatically end on the final day of the Membership Year – April 30th. Should a member wish to renew their membership a new application will be set up and the Golf Team will assist and communicate accordingly.
  2. Feldon Valley(UK)Ltd reserves the right to cancel or suspend membership at any time in the following circumstances:
    1. If a Member commits a serious or repeated breach of our Terms and Conditions or the Club Rules and the breach, if capable of remedy, is not remedied within 7 days of receipt of a default notice. No refund will be due to the member if the membership is ended in this way.
    2. If any part of a membership fee due by a Member is not paid (by way of cleared funds) or on before its due date.
    3. If a Member provides us with details which the Member knows to be false when applying for membership and the false declaration would have reasonably affected our decision to grant membership to that Member. If Feldon Valley(UK) Ltd terminates this Agreement for any of the above reasons, Feldon Valley(UK) Ltd reserves the right to retain all monies that a Member has paid under his Agreement.
    4. Notice of early termination or suspension of membership will be provided in writing from Feldon Valley (UK) Ltd.
  3. c. Should a membership be cancelled due to a breach of Feldon Valley (UK) Ltd terms and conditions of membership, the Member will have a right to appeal within 14 days of receiving notice.
  4. Once a membership is terminated, the member will have 12 months on use any money on their Feldon Valley Bar Card. After This point, the credit will be removed. Any Credit must be used at Feldon Valley and this is not refundable or transferable.

8. Changing Membership Category

  1. Members can upgrade their membership category during the membership year. A pro-rata payment for the change in category will be charged. Membership cannot be downgraded during the membership year, however upon renewal the member can downgrade their membership.

9. Guests

  1. Members wishing to introduce guests must observe the relevant Club Rules and Feldon Valley(UK)Ltd reserves the right to refuse entry to guests, including, but not limited to former Members whose Membership has been terminated by the Company.
  2. Guests must pay the appropriate green fee prior to playing golf. For the duration of permitted use of the Club, guests must observe these Terms and Conditions, including the “Disclaimer” and “Health and Safety” conditions as though they were fully paid Members. Guests must be accompanied on the course by the Member introducing them.
  3. Members can introduce an unlimited number of guests in their membership year, however there is a limit of 3 guests per day, all of whom must play in the same group as the member.

10. Club Rules

  1. These terms and conditions, along with the contract, form the principle agreement between you and Feldon Valley(UK)Ltd. In signing the Terms and Conditions, the Member is expected to understand and comply with the Club Rules. The Company may sometimes need to make changes to the Club Rules and if we do this we will communicate this via Memcom and, where reasonably possible, display notices in the Club notifying you of the change at least 45 days beforehand.

11. Health and Safety

  1. Feldon Valley(UK)Ltd will endeavour to take due care to provide a safe environment for Members. As part of membership, Members are expected to abide by notices, signs and information provided for their safety and the safety of others.
  2. Fire exits, which are clearly marked, are in the interest of public safety and in the event of fire and/ or on hearing the fire alarm, Members and guests are asked to make their way in an orderly fashion to the nearest available safe exit.
  3. Signage and cordoned off areas on the course must be respected at all times.
  4. Greenkeepers should always have right of way on the course. Members and Visitors must wait for the Greenkeeper to move out of the way before taking their shot.
  5. As a member of Feldon Valley Golf Club every member pays the English Gold union fee which provided you with £10m worth of personal liability insurance. Should you be involved in any incident that could lead you to a claim you should refer directly to the terms of the insurance for details.

12. Members Code of Conduct

  1. Feldon Valley(UK)Ltd reserves the right to restrict and/ or prevent entry of Members and guests and/or to terminate membership by reason of breach of our Terms and Conditions. Members and guests must at all times comply with the Club Rules including but not limited to the following points:
    1. Be suitably attired having regard to the occasion and/or intended use of facilities/premises;
    2. Demonstrate good order and behaviour to each other and to the staff. The use of abusive and/ or profane language and the threat of, or use of, violence will not be tolerated.
    3. Comply with these Terms and Conditions including those headed “Health and Safety”
  2. The Company reserves the right to require any Member to make good any damage or destruction of the premises or facilities caused by the Member’s negligence, default or wrongful act.

13. Loss of Playing Time

  1. Loss of playing time due to weather will not be compensated and should be viewed as a force majeure that Feldon Valley (UK) Ltd has no control over. Feldon Valley (UK) Ltd does commit to taking all available steps to open the Golf Course, but will not do so if the conditions pose a risk to the players or if allowing play will damage the course beyond reasonable expectations.
  2. There is no automatic compensation for days or time lost due to pandemics, nationwide restrictions imposed upon Feldon Valley or any other scenario by which the Golf Club is forced to close due to external circumstances.
  3. Feldon Valley will close for course maintenance on certain times each year and although we will always endeavour to open at least part of the course, on certain days we will close the course for critical maintenance work. On these days there will be no access at all and we will communicate this with at least 1 week notice wherever possible.
  4. The Golf Club will not be staffed on Christmas Day, but Members will be permitted to play. We urge you to inform someone of your activity as you will not have any support on the site on this day.

14. The Clubhouse & Property

  1. All members have access to use the Locker Rooms when playing golf and lockers can be used without charge as long as personal belongings are removed after playing golf.
    1. Lockers can be rented for the duration of the membership year and keys then do not need to be returned or left on site.
    2. These lockers are only to be used for storing personal items reltated to activity at the Club and must not pose a risk to the property or others and must not breach any laws.
  2. Membership to Feldon Valley Golf Club does not provide access to the Fitness Suite, but this can be added as an extra. Golf Members are very welcome to join organised classes without joining the Fitness Suite.
  3. Membership to Feldon Valley Golf Club does not guarantee access to the Bar or Restaurant and this is totally dependant on availability. Should a Member wish to eat with us we would always encourage to book a table to avoid disappointment.
  4. Golf Members are very welcome at the Hotel Bar if there is seating available.

15. Loss, Injury or Death

  1. Personal Effects
    1. Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount having regard to such factors as whether the damage was due to a negligent act or omission by us. Members and the guests of any Members are otherwise responsible for their personal possessions, equipment and vehicles (and their contents) parked in the car park and are advised not to bring valuable possessions onto the premises.
  2. b. Disclaimer – The Company will use its reasonable endeavours to ensure that all facilities are maintained in full working order and the Company will compensate the Member for any loss or damage which the Member may suffer if the Company fails to carry out its obligations under this Agreement or to a reasonable standard or breaches any duties imposed on the Company by law (including if the Company causes the death or personal injury to the Member by the Company’s negligence) unless that failure is attributed to: i) theMember’smisuseofthefacilities; ii) the Member’s disregard or breach of health and safety rules and procedures of the premises or breach ofthis Agreement; iii) a type or level of exercise/use which is notsuited to the Member’s physical limitations or otherwise aggravates ailments, disability or life-threatening conditions; iv) other circumstances attributable totheMember’s own fault; v) a third party unconnected with our provision of services underthis Agreement; vi) events which neither we nor our suppliers could have foreseen or forestalled even if we had taken all reasonable care. Members must seek medical advice as necessary to ensure that the intended exercise/use will not adversely affect the Member’s health and physical condition. The Company will not accept any responsibility or liability for injury, disablement, or loss of life where this is caused by the circumstances above. Each Member accepts Membership on the condition that it is the Member’s responsibility to obtain proper medical advice at all times with regard to any exercise intended to be carried out at the premises. Each Member undertakes to keep the Company and its staff free and harmless from liability which arises as a result of breach of this condition.

The Kitchen at Feldon Valley

Restaurant Allergy Statement

Menu items may contain or come into contact with WHEAT, EGGS, PEANUTS, TREE NUTS, and MILK. For more information, please speak with a manager.

Dress Code

There is no specific dress code for the Bar or Restaurant, but spiked golf shoes are not to be worn and tops must be worn at all times. Generally speaking, the restaurant patrons are dressed in a smart casual manner.


Dogs are not permitted in the restaurant area but are most welcome in the bar and on the balconies.


Smoking is strictly not allowed anywhere inside at Feldon Valley. Smoking is permitted on some outside and balcony tables – please ask a member of the team for assistance and ashtrays if needed. Please do not leave cigarette buts on the floor inside or outside, use an ashtray or a waste bin to dispose of your litter responsibly.


Please treat our employees with the respect they deserve. We will not tolerate any abusive behaviour and we reserve the right to stop serving anyone who fails to behave in an acceptable manner. Feldon Valley does not condone or tolerate any discriminatory behaviour.

Confirmation and deposit

All bookings now require credit card details to confirm the booking. These will be held securely on Open Table. No deposit is taken, but a charge of £15 will be levied per person should you cancel within 24 hours of service or not show up at all.

Cancellation policy

If the client gives less than 24 hours’ notice of cancellation the client will be charged £15 per head. – charged to the credit card stored on the system.

Groups of 8 or more will require 48 hours notice to cancel. The same charges will apply.

Final numbers for Groups

Confirmation of final numbers is required 7 days before the date of the meal. Should your party reduce in size we require 24hours notice, otherwise you will be charged for the menu cost of the original number of guests that were booked.

Menus & Pre-Orders

We need your menu choice at least 7 days before your booking. Special dietary requirements need to be communicated in advance and we will do our best to cater for any variations on the day. This will always be dependant on the situation and the ingredients we have at hand. Final menu items might need to be changed due to availability or seasonality.

Private Hire

Main restaurant capacity 64 covers..

In the case of private room hire of the main restaurantwe ask a minimum spend per night of:

  • Sunday-Thursday dinner – £2000
  • Friday & Saturday dinner – £3000
  • Monday to Friday Lunch – £700
  • Saturday & Sunday Lunch – £1000

If you do not reach the value, then you will be charged a room hire fee of the outstanding amount.

We can provide canapés or bar snacks, please speak with a manager if you would like further information.


We prefer menu choices to be emailed to us.

The final bill will be settled on the day.

Scroll to Top